This command deletes the custom folder views, restoring default configurations. It’s harmless and resolves 30% of stuck startup issues according to Microsoft community reports. Microsoft provides a built-in tool called SCANPST.EXE to scan and repair minor OST corruption. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the Outlook Not Sending or Receiving Email problem. It is located in the folder of your original Personal Folders (.pst) file.

Step 3 - Recover repaired items to a new .pst file

• For persistent issues, use FixTechGuide’s automated tools to perform deep diagnostics and security checks.
• Yes — Outlook will re-sync mailbox data from the server once you relaunch the app, as long as you use an Exchange or Office 365 account.
• The platform validates SMTP, IMAP, and POP3 settings against verified databases to identify version mismatches or broken profiles introduced after system updates.
• In this 2025 guide, we’ll show you how to repair the Outlook OST file and restore seamless email performance without losing important data.
• When Outlook is not working, or Outlook keeps crashing pondering upon the cause won’t be of use unless it is a regular issue.
• If your Outlook suddenly stopped opening after a Windows update, don’t panic.
• While carrying out the above methods it is advisable to close Outlook beforehand.

Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary. These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder. Solutions like opening Outlook in safe mode, troubleshoot Outlook synchronizing folders error fixing Outlook profile, and Repairing Outlook using Microsoft Office using the in-built tool.

Can I delete my OST file without losing data?

As soon as this operation is complete, other algorithms are run to collect all the orphaned messages and to put them in an Orphans folder. At a higher level, the more visible changes that you see involve folders and messages. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The built-in Auto-Detect Utility ensures complete privacy—your credentials never leave your device.

Easily Repair Outlook 365 and Outlook 2021, 2019, 2016, 2013, 2010, 2007, & Other Versions

If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file. If you can't start the Inbox Repair tool automatically or manually, you may try to repair your Office application.

Repair Outlook OST File Not Working in Office 365 – Complete Fix (

By the end, you’ll know exactly how to restore your Outlook and prevent future errors. If your Microsoft Outlook won’t open after a recent Windows update, you’re repair corrupted OST in Outlook not alone. Many users encounter startup freezes, profile loading loops, and crashes following major Windows patches or Office updates.