How to Fix Sync Issues in Outlook or OWA? A Complete Guide

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After performing these steps, Outlook’s all folders will be synced to the server.



troubleshoot Outlook synchronizing folders error

It is a normal Outlook function, and these messages act as error-checking mechanisms for programs that use it for FixTechGuide email error solutions syncing email services. In this article, we will discuss the synchronization issues in folders, and the method to solve it manually and automatically with the excellent Outlook Repair software. If these methods do not resolve the issue, we recommend that you rebuild the .ost file. To do this, delete the .ost file, and then let Outlook download the information again from Exchange Server. For more information, see the More information section of this article.

Solution 4: Disable Antivirus and Firewall Temporarily



If restarting Outlook or fixing the profile doesn’t work, converting the OST file is often the next step. EdbMails OST to PST Converter can help in these cases by recovering data from the inaccessible OST files and restoring them without data loss. Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will fix MFA prompts not working know the steps to repair the Outlook data file. Sometimes because of a corrupted OST file synchronization process stops functioning properly and thus leads to error.

troubleshoot Outlook synchronizing folders error

Solution 7: Create a New Profile



troubleshoot Outlook synchronizing folders error

While synchronizing your Outlook with the Exchange server, sometimes you receive error messages. It leads to the occurrence of the issues of Outlook OST synchronization. In such scenarios, you need to check the proper working of the synchronization process. After rebuilding the Outlook data file (OST), you must check for any missing mailbox items. After the conversion, you can import the PST into your newly created Outlook account via the Import Export wizard. The software can also directly export the OST file data to an existing Outlook profile, live Exchange Server, or Microsoft 365.

Solution 8: Rebuild Outlook Data File (OST)



The other solution to fix work offline mode stuck Outlook sync issues is recreating Microsoft Outlook profile. Follow each step carefully to resolve synchronization errors. Are you finding mismatches in the messages received in Microsoft Outlook in comparison to its web app?

Solution 1: Update the Outlook Application



Any problems are noted in a message that has "OST Integrity Check" as its Subject. The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running. For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.

troubleshoot Outlook synchronizing folders error



  • In order to determine the number of folders and subfolders that are in a mailbox or folder, run the Get-MailboxFolderStatistics cmdlet.
  • For a similar error caused by a different issue, refer to Outlook shows Disconnected in status bar if the last character in legacyExchangeDN is a space.
  • Users can also try its free demo version in their system and process the first 50 items from each folder freely.
  • As stated in the 9646 event that is shown in the "Symptoms" section, the default limit for objtFolder objects per mailbox is 500.
  • Before finding solutions, we suggest that users check their internet connection.
  • You can temporarily turn off your antivirus software and firewall.


However, the level of corruption is not a matter of concern with this excellent tool. Moreover, its user-friendly GUI interface is very easy to use. By default, Outlook 2007 caches only those shared folders that don't contain email (such as Calendar, Contacts, and Tasks). Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA. Before finding solutions, we suggest that users check their internet connection. Sometimes, Outlook sync issues can arise because of poor internet connection.



There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook sync problem. If disabling the software resolves the issue, then change your antivirus and firewall settings and add Outlook as an exception. Use the OST Integrity Check Tool (Scanost.exe) to check your .ost file for inconsistencies.
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