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Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.
Why IMAP Folder is Not Properly Syncing?
Please report suspicious activity using the "Report Abuse" option. Windows 10 will reach EOS (end of support) FixTechGuide support for Office 365 on October 14, 2025. For more information, see this article.

Chosen Solution
I work in a small company and for the past 2 weeks we've been having issues with customer support Outlook account. The account is used as IMAP in all customer support clients, every time you set up the mail in anyones computer Office 365 Sync Errors Fix it just sync 30-50GB ost files... And because of the size, this is making the mail simply stop working after one day of normal use, forcing the users to end outlook process to make the mail sync again properly... But only when you close/open the mail again.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)
If the server is down and you are experiencing issues, the problem IMAP folder is not syncing occurs. So, check the status of your IMAP server follow the steps below. These a general steps to check your IMAP settings in any email application. With the help of this, you can also ensure that the server settings are properly configured or not.
- Windows 10 will reach EOS (end of support) on October 14, 2025.
- It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate.
- I am using TB for just three weeks now and I have issues daily when sending mail with no attachments the outgoing mail server will time out.
- Make a note of the values and delete an overwrite them also check your passwords for both SMTP and IMAP.
- Wonder if the vpn is causing an issue.
- So only wait when some "smarties" from apple IT solve problem in app ...
- Perhaps something in TB needs to be tweaked.
My accounts in Mail app stopped to sync post update
Simply making a change in Outlook does not in and of itself mean that anything has changed in Gmail. For example, you can disconnect from the Internet and make changes. Outlook needs to explicitly reach out to Gmail and communicate mailbox not updating on IMAP the changes you've made. I would suggest that frequent changes to folder contents on multiple devices will make it go wrong. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.

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