Saying the internet is disconnected but connected! Microsoft Q&A

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2.Expand Computer Configuration, expand Administrative Templates, expand System, expand Internet Communication Management, and then click Internet Communication settings.



connection status shows disconnected

The laptops in question, are Dell Latitude E6540’s with 8GB RAM and 64-bit OS. Mac device WiFi signal is often disconnected after roaming between AiMesh router and nodes, refer to this FAQ. (2) Some functions of wireless will be different due to firmware version. (2) Currently, you can only adjust the channel bandwidth from the ASUS router settings page (Web GUI). (1)  Some functions of wireless will be different due to firmware version. You can set up your ASUS router via Web GUI or ASUS Router app, check that your router firmware version has been updated to the latest version.

Your device is on a crowded Wi-Fi channel



connection status shows disconnected

If you experience a lot of outages and the situation doesn’t improve, it may be time to switch providers. During the setup, I noticed that the yellow triangle was over the network connection, even though I am connected to the internet. At first, I thought I would ignore it, but we are also deploying Office 2013, which wouldn’t let us activate the account. I have spent the day trying to figure what the issue is to no avail.

Check your router log



  • (2) Press the RESET button around 5~10 seconds, release the RESET button after the power LED light starts flashing.
  • Kevin Parrish has more than a decade of experience working as a writer, editor, and product tester.
  • If you have a separate stand-alone router, you should definitely make sure it’s up to date—especially if you didn’t get it from your provider.
  • See our guide on how to extend your Wi-Fi range to learn more.


Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has diagnose Office activation conflicts a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise.



How can I extend my Wi-Fi range?



Below we take RT-AC88U for example, Fix Outlook and Office 365 Errors 2025 for other models, please refer to user manual. Let me know if you have any follow up questions.I appreciate your time, patience and feedback through this process. Please have a good day, and thank you for consulting JustAnswer.com.

Cannot connect to wifi. Network status says "off" and network cable "disconnected". I have tried everything. I did get





A weak Wi-Fi signal can result from obstructions, a lack of range, or even interference from other Wi-Fi networks and electronic devices. You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center. The wireless channel of the ASUS router is default to [Auto], you can switch to a control channel with less interference. If you have a separate stand-alone router, you should definitely make sure it’s up to date—especially if you didn’t get it from your provider.

FAQ about disconnecting internet



Sometimes your connection will be out for hours, other times it may come and go. If WiFi device can access to internet via Modem's WiFi, please login to ASUS router UI to see if router internet status shows disconnected. Channel Bandwidth will affect your wireless speed performance and signal stability. In default, Outlook Login Issues Troubleshooting the ASUS router will adjust the channel bandwidth automatically. If Internet status shows disconnected or wired devices cannot access to internet, please refer to below FAQ for internet trouble shooting. Leave off for about 3 minutes and then plug the modem back only.

Saying the internet is disconnected but connected!



I can go and watch Netflix or do whatever on my TV, and my PC is clearly connected. The fact it shows my PC on the TV by itself says they're both connected. I still get that message, and thus can't access the files on my PC. Please cancel [Auto select channel including DFS channels], and select a different control channel, and then click Apply to save.
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