Fixbytech is special because of its user-centric design and advanced diagnostic capabilities. It’s easy to use, making it perfect for everyone, no matter their tech skills. It’s a dynamic resource that grows and adapts with your system


We are a Microsoft Managed Partner with all six Solution Designations earned through proven knowledge, expertise, and experience. The Americas provide extensive repair services with ASPs available in Canada and the United States, supporting both consumers and businesses. Non-Reseller ASPs, as noted on this page, partner with Resellers as noncompeting entities, focusing solely on providing repair services. This distinction ensures that Resellers can collaborate comfortably with Non-Reseller ASPs without concerns about competitio


Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. These often help resolve issues without get started now the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshoote


If we don't detect any problem, we'll guide you through how you can help yourself. The authentication issue occurs because of missing package information about either the Active Directory Authentication Library (ADAL) or Live ID. I’ve gone to the Office 365 Admin console and everything looks okay with my account, if it wasn’t it would most likely give me issues on the service as well but I checked it any way just to be sur


Once a connection is established to Microsoft licensing servers, the license is renewed. The "Unlicensed Product" error usually indicates an inactive or unlinked subscription. Confirm your subscription status and sign in with the correct Microsoft account. Run the Activation Troubleshooter, accessible online or via your app settings. Verify your device is connected to the internet and your payment details are current for renewal. Remove and re-add your Office account within the app for reconnectio

Assistance for billing and subscription management issues is available online get started now or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.


An actual online repair will take a little longer, unpins office apps get started now from the taskbar, and updates if there is an update available (which there is for these devices). This repair is happening quicker, is not unpinning and is not updating. I verified by manually doing an online repair on one device and it did everything it should have. Get instant access to TrustedTech certified support services and see how our experts can simplify your IT needs. EMEA offers many ASPs supporting local repair services with genuine Microsoft parts. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-dept


Xopero ONE Backup and Recovery for Microsoft 365 ensures you with data protection, security, and business continuity. All you need to do is log in to your OneDrive account on the web browser, and drag the files you want to the documents folder. If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant. This tool should be installed on a computer as a standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution. Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problem


Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. I hope I’ve provided the information you were seeking, but If you need more help, please let me know so l can continue to assist you. You might need to jump straight to the second option I mentioned below, but please try doing the first one as well. I am sorry to hear that you are having trouble with accessing your Office 365 accoun


This section explores advanced techniques that expert troubleshooters use to solve these tricky situations. Documentation is essential for preserving knowledge. This means focusing on practicality and accessibility. One effective strategy is to prioritize metrics directly related to user experience and get started now system performance. This allows you to quickly identify and address areas impacting users. For example, tracking metrics like website load times or application response times provides direct insight into the user experienc